What Is Business SaaS? (With Examples)

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SaaS is all around us.

Twenty years back, who would have envisioned that rather of owning Microsoft Word, you would pay for it monthly?

Streaming services and even marketing tools depend on the SaaS company model.

However, while there’s a consumer-level SaaS that we all learn about, there’s likewise enterprise-level SaaS.

Business solutions provide greater performance and versatility than even B2B SaaS.

If you’re running large-scale SEO campaigns or dealing with PPC or social campaigns for large enterprises, you require to comprehend the difference in between SaaS business and B2B.

What Is SaaS Business?

Enterprise-level SaaS is different from the platform that a regular business usages since it’s a more robust solution with a lot of customization choices.

For instance, Hootsuite is among the world’s leading social media management platforms.

The platform has an enterprise plan that is a “beefed” up variation of Hootsuite and comes with:

  • More social accounts.
  • Ad profiles.
  • Roi (ROI) reporting.
  • Custom-made consulting and training.
  • Worker advocacy.

Every platform is different, however business options will frequently consist of:

  • Options to much better keep an eye on analytics and results.
  • Training options for teams.
  • Consulting to help the enterprise optimize the platform.

How Enterprises Gain From SaaS

Enterprises pay more for extra options that enable managers to report to their superiors more easily and also offer an enhanced customer service tier.

And enterprises can benefit from SaaS in numerous ways, including:

  • Speedier, more dependable software application implementation, and function updates.
  • Dedicated client support.
  • Access to more extensive reporting tools.
  • Lowered costs on hardware and IT staff.
  • Greater performance.

Business Vs. B2B SaaS

B2B is much different from enterprise SaaS since B2B can be an organization with five workers or 500+.

Enterprises are frequently bigger organization entities with numerous groups, offices, and staff members.

These entities are fast-growing and have a need that conventional B2B SaaS can not please.

Envision an organization with 1,000 suppliers and one with 20.

Both of these companies require SaaS services, however the business with 1,000 suppliers might require:

  • Easier methods to manage invoices and visualize payments.
  • Greater limitations on billings being sent out each month.

If you refer back to the Hootsuite example, you’ll see that the enterprise item has team productivity reporting available. The capability to see who in the group is performing finest is something that HR or team leaders will wish to see in a business.

As an organization includes more staff members, the enterprise-level service will use more analytics and reporting that can be used to monitor efficiency.

It’s a lot easier for a team leader to handle a five-person group and each member’s performance than it is for a group of hundreds of staff members.

A few of the primary differences between these 2 SaaS service designs include:

  • Prices: Enterprise solutions will cost more, and need you to reach out to the business for a demo and a quote. You might require to devote to an agreement with the SaaS business, and this is a drawback compared to the month-to-month choices.
  • Customer support: Enterprises might have account managers and a greater level of assistance. Higher-valued accounts will typically have access to training and consulting, which isn’t available with lower rates tiers.
  • Modification: You may have access to modification that permits you to add branding or additional features not offered to non-enterprise users.
  • Analytics and reporting: There will definitely be reporting and analytic options readily available that aren’t accessible somewhere else. These reporting options will be tailored towards HR teams and supervisors who need to have a much better understanding of user performance.

Picturing the distinction in between B2B and enterprise SaaS is finest if you examine the main platforms providing business choices.

Business SaaS Examples


Ahrefs is a typical tool utilized in SEO for whatever from analyzing competitors to keyword research and website audits.

When you register for the business addition, you receive all of the tools offered in lower tools, however you can likewise gain access to:

  • Limitless history: Examine all backlink information in the database back to 2013 and keyword rankings considering that 2015.
  • Access management: Refined access control for staff member to allow members to view specific data and not others.
  • Pay by billing: Choice to pay manually through invoices.
  • Directory site listing: Promote your company by being listed in the company’s special directory.
  • Audit log: Track all user activity for your work area(s).
  • API: Gain access to the company’s API to develop your own services and fine-tune the way that your business sees information.
  • SSO: Ability to utilize single sign-on.

Ahrefs allows its enterprise users to have a larger swath of data to comprehend a site’s history and supplies group leaders with better insight into user activities.


Semrush is a significant rival of Ahrefs, and considers its company prepare a business plan.

However, it does offer a custom plan that permits enterprises to utilize more of the platform.

The main distinctions between the business tier and lower tiers are:

  • Historical information
  • 3 to 10 times greater keyword tracking.
  • API access.
  • Noise of voice metric.
  • Item listing ad analytics.
  • Greater number of reports.
  • Far more.

Nevertheless, the custom strategy will enable higher limits on things, such as keywords to track, users, and more. Enterprises can deal with the group to develop a strategy that finest meets their requirements.

Google Analytics 360

Google Analytics is free, however for a business that wants a lot more information, the 360 product is readily available. The main advantages of an enterprise plan are:

  • Advanced tools, such as Unsampled reports, data-driven attribution, and BigQuery export.
  • Service level agreements that detail information freshness, larger processing limits, and information collection.
  • Access to a team of devoted support professionals.
  • 20 billion hits each month information volume.
  • Real-time information.
  • 3 million row exports.
  • Tracking API.
  • More.

Combination of information into other platforms, such as Salesforce, is likewise provided.


SaaS tiers make good sense for all celebrations, from developing companies to users.

Users who utilize higher information and need greater limits, greater reporting, and much better customer service will take in more resources.

Business SaaS fills the gap by offering these extra services at a greater cost.

The key to higher rates is to supply the assistance and personalization an enterprise requires without affecting service for other users.

When larger organizations need higher data control and gain access to, business SaaS enables lower preliminary expenses and assistance to take advantage of the solution to its fullest degree.

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